Maria Alejandra Sanchez
Languages
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Cartage Home Remodeling (January 2015- February 2016)
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Office Assistant (Northlake, IL)
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Update calendars
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File organization/accessibility
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Provide customer service
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Follow up with clients
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Schedule appointments with clients
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Schedule appointments for subcontractors to view project
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Schedule inspections for all projects
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Make sure all accounts are paid for on time
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Clients are the #1 priority
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Communication with crew members and office team.
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Train new office members.
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Delegate responsibility.
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Handle details.
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Mange project effectively
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Tech Support Internship | August 2011- May 2015
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Intern: West Leyden High School
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Selected to present in Dell’s Chromebook promotional video the concepts of 1:1 technology in the classroom. Presented information on the school’s technology initiatives to a variety of audiences, including administrators, politicians, and other innovators.
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Maintained thorough documentation of daily help desk interviews and troubleshooting information.
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Oversaw daily troubleshooting and repair of students’ and teachers’ faulty devices.
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Fluent in Spanish
Knowledgeable in the Italian language
Skills
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Handle details.
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Gather information to meet needs of client/company.
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Set goals for team to meet in a timely matter.
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Coordinate tasks to finish effectively.
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Listens attentively.
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Creative solutions.
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Triton College | August 2015-Present
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General education requirements
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West Leyden High School | August 2011- May 2015
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Tech Support Internship: August 2013- May 2015
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Selected to present in Dell’s Chromebook promotional video the concepts of 1:1 technology in the classroom. Presented information on the school’s technology initiatives to a variety of audiences, including administrators, politicians, and other innovators.
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Maintained thorough documentation of daily help desk interviews and troubleshooting information.
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Oversaw daily troubleshooting and repair of students’ and teachers’ faulty devices.
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Extra curricular
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Italian Honor Society
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Future Business Leaders of America (FBLA)
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Varsity Tennis
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ACCESS Mentor
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Women in Technology
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Physical Education Student Leader
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Badminton Spring 2012 & Spring 2013
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Awards
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Student of the Month for Medical Careers
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American Association of Teachers of Italian 6th Place State National Qualifier
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The Perry Initiative: Outreach Program Loyola University Medical Center
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Business Education Microsoft PowerPoint and Word
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Athletic Award for Tennis and Badminton
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ACCESS Certificate of Achievement 1 year as an ACCESS Mentor
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Junior Achievement Certificate of Achievement
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Societa’ Onoraria Italica
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RESUME
Education
